It’s not always easy to tell which online companies are legit and which ones aren’t. Unless you’re willing to do some serious research, there’s always the chance that you might end up dealing with a company that’s less than reliable. This is particularly true when it comes to web hosting providers. Hosting might seem like a pretty straightforward area of business, but the truth is that there’s a lot of factors attached to it that can either make your experience an easy one or make it unnecessarily difficult. Because of this, you’re going to want to register with a provider that’s got a sound track record and is entirely reliable. Because it’s hard to tell right off the bat whether a provider is a good or bad, however, you need to be on the lookout for the signs that you’re dealing with a crappy hosting company.
One of the biggest indicators that you’re dealing with a dud provider is that your website uptime is unreliable. You want a provider that’s going to ensure that your site is almost always up and running, bar unforeseen complications. If your website is going down on a daily basis or several times a day, it’s a sign that your provider is less than trustworthy in that area. If you’ve already signed up with the provider you’ve already thrown your money away. However, there is away to avoid getting yourself into this kind of situation, and that’s to ensure that any provider you’re considering can provide you with an uptime guarantee. In many cases, with the most legitimate hosting providers, this guarantee will actually award you money as a refund for any downtime you experience. If a provider can’t or won’t give you an uptime guarantee, chances are good that it’s a dud.
No Room for Growth
A lot of the most reliable providers out there are going to provide you with hosting packages that allow you to either purchase more in the way of bandwidth or will allow you to upgrade to other packages for more hosting options. As almost any website manager/owner will tell you, it’s important that a provider has packages that allow room for growth, because websites will require expansion over time as they begin to receive more traffic and become more popular. If your hosting provider charges and arm and a leg for needing more server resources or charges an outrageous sum for switching packages, it’s a sign that they’re not a reliable provider. Good providers want customers to stay with them and therefore make an effort to provide services that will lead to loyalty. Bad providers are only out for more money from the people that sign up with them.
Crappy Customer Support
One of the most telltale signs of a dud hosting provider is a customer support department that is less than stellar in supporting its customers. Ideally, you’re going to want a tech support team that’s available 24/7 and is in-house. A lot of the less reliable providers, however, have tech support that’s only available at certain hours and is outsourced to a third party.